Frequently asked questions

The case in which the order is completed, the modification of the invoicing data means the cancellation of the initial invoice and the issue of a new one. Reinvoicing can be done only during the same accounting month. To request a reinvoicing, please fill in the available form, here, both with the data of the order which needs remaking and with the new invoicing data.

Contact us at the phone number 0753.438.513, or by e-mail filling in the form available under the section Claims & Notification and, in accordance with the product category we will indicate the best advisable solution .

Placing an online order has a series of advantages: a) Orders may be entered at any time and they are taken according to the order of their registration; b) Products booking is automatically done upon the order registration if the said products have the “on stock” status; c) You may check your order in your account from its registration to its delivery.